1. Our Commitment to Privacy.
2. What Information is Collected. We collect personal information and non-personal information through the Site. Personal information is
information that identifies you as an individual. Non-personal information is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.
Personal information. We may collect the following types of personal information during your use of the Site or any time you order a service or product or when you register for a starpower class or event:
a) Information provided by you when placing any order through the Site. When placing an order on or through the Site you will be required to submit personal contact information, including your name and e-mail address.
b) Credit and debit card account information, including credit card numbers, billing addresses and other information collected from you when placing an order through the Site (collectively, “Payment Information”).
c) Information you provide us through customer service correspondence and general feedback.
Non-Personal information.When you visit the Site, we may collect non-personal information, such as a catalog of the Site pages you visit. Non-personal information is generally collected through the Site from the following sources: server log files, environmental variables, cookies, and other
similar technologies and information that you voluntarily provide.
a) Server Log Files. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
b) Environmental Variables. We and our service providers may also collect certain environmental variables, such as computer type (Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version. These environmental variables are collected by most browsers, and can be used to optimize your experience on the Site.
d) Information That You Voluntarily Provide. We also collect non-personal information (e.g., your geographic location, etc.) when you voluntarily provide such information to us. When such information is not combined with any personal information, such information is considered to be non-personal information, as it does not personally identify you or any other user. Additionally, we may aggregate personal information in a manner such that the end product does not personally identify you or any other user of the Site. Such aggregate information is considered non-personal information for purposes of this Policy.
3. How and When the Information is Used?
Personal Information. We may use personal information we collect in the following ways:
a) Fulfillment of requests or orders. We may use personal information collected about you to provide you with products, services or information that you request.
b) To provide information to our affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you. By using our Site to order any products or services or to register for star- power classes or other events offered by our company, you grant us the right to share your information with our direct affiliates for the purposes of enabling them to perform services on our behalf and for business and administrative purposes.
c) Other Communications. From time to time, we may use personal information to inform you of products, programs, services and promotions that we believe may be of interest to you. If you would prefer that we do not send such email marketing messages to you, please notify us by contacting (800) 482-0335.
d) Membership. We may use personal information, including Payment Information in order to fulfill your order.
e) Internal Business Purposes. We may also use personal information for our internal business purposes, such as data analysis and audits. In addition, we may also use personal information to enhance our information and to aid us in providing our customers with targeted promotions.
Non-Personal Information.Because non-personal information does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to disclose such non personal infor- mation to other third parties, for any purpose.
4. Member Profiles. Site Members may create profiles that are publicly visible. You understand that profile information will be available to all Site users and you should therefore use discretion when creating a Member profile.
5. Legal Requests. We cooperate with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your information.
Your access to your account is password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of passwordprotected services at the end of your session. You are responsible for all actions taken with your login name and password. Your user password should be held in strict confidence. If you lose control of your password, you may lose substantial control over your account. Therefore, if your password has been compromised for any reason, you should immediately change your password. We offer you the ability to review and change the information you submit to us by logging into the Site, and once logged in as a registered user, you may change your password and user preferences. Please contact us at firstname.lastname@example.org
if you are unable to change your password.